High-technology manufacturing is characterized by complex products in high volumes, with extensive
design and manufacturing changes, all spread across global supplier and distribution channels.
Manufacturers are subject to quality and safety certifications like ISO900 and UL, and yet are
forced to outsource operations in order to cut costs. Unfortunately, accountability and product
traceability are lost in the process. Meanwhile, customers are increasingly demanding full
warranties and assurance about product performance.
Industry Challenges:
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Customers are demanding performance assurances
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Manufacturers are accountable for products being made produced to specification
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Increasing complexity of supply chains jeopardize regulatory compliance and certifications
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Manufacturers must know the contents, history, and configuration of their units
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Under-utilized warranty and field service data are more of a liability than an asset
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Full-blown product recalls permanently erode market share and shareholder value
Empresa provides answers to these challenges -- and more.
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Tools to protect manufacturers from suffering recalls
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Accountability, visibility, and traceability
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Analysis and resolution of failures and defects
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Compliance tracking on all parts and assemblies
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Increased supplier visibility and responsibility for field performance
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Warranty and claims data become a competitive edge rather than a legal liability
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